Page 390 - JobsPlus - Occupational Handbook

Nonetheless a School Leaving Certificate may be sufficient to work as a Cashier and Ticket Clerk. Additionally, a qualification at MQF Level 2 or higher in Business or related subjects may be useful to gain the required skills. Training programmes include:
• Foundation Certificate in Business (MCAST) (MQF Level 2)
• Diploma in Business (MCAST) (MQF Level 3)
A Food Handling Licence is required if food and beverage products are being sold.
For further details on specific entry requirements, it is advisable to consult the respective educational institution’s website.
Qualifications awarded by foreign bodies need to be recognised or pegged with a particular MQF Level by the MQRIC office within NCFHE.
For related training offered by other educational institutions, it is advisable to consult the list of accredited courses on the NCFHE website.
On-the-job training is usually provided by the employer.
Knowledge and skills
Cashiers and Ticket Clerks are expected to have:
• Knowledge of the products and services the company is promoting
• The ability to operate a cash register
• The ability to wrap customers’ purchases
Transferable skills should include:
• Interpersonal skills
• Customer care skills
• Planning and organisational skills
• The ability to multitask
• IT skills
• Numeracy skills
• The ability to work under pressure
• The ability to work independently and as part
of a team
Additional qualities
These may include:
• A welcoming attitude
• A well-groomed appearance • Accuracy
• An eye for detail
• Efficiency
• Flexibility
• Patience
• Sociability
• Trustworthiness
Related career opportunities
• Customer Service Representative
• Merchandiser
• Sales Assistant
• Shelf Stacker
• Shop Supervisor
• Stock Clerk and Controller
• Telesales Representative
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