Page 392 - JobsPlus - Occupational Handbook

• Foundation Certificate in Business (MCAST) (MQF Level 2)
• Diploma in Business (MCAST) (MQF Level 3)
For further details on specific entry requirements, it is advisable to consult the respective educational institution’s website.
Qualifications awarded by foreign bodies need to be recognised or pegged with a particular MQF Level by the MQRIC office within NCFHE.
For related training offered by educational institutions, including Jobsplus, it is advisable to consult the list of accredited courses on the NCFHE website.
A Food Handling Licence is required if food and beverage products are being promoted. A valid driving licence and own transport may also be required.
On-the-job training is usually offered by the employer.
Knowledge and skills
Sales Demonstrators and Representatives are expected to have:
• Knowledge of the product being promoted
• Knowledge of competitors’ products
• The ability to explain technical information in
simple language
• The ability to observe and act in line with the
brand’s standards
• The ability to reach sales targets
• Presentation skills and techniques
• Selling skills and techniques, including the
ability to upsell
• Marketing skills and the ability to attract new
customers
• The ability to understand customers’ needs
• The ability to build long-lasting business
relationships Jobsplus
Transferable skills should include:
• Interpersonal skills
• Written and verbal communication skills in
Maltese and English
• Customer care skills
• IT skills
• Organisational and planning skills
• Problem solving and decision making skills • Time management skills
• The ability to work under pressure
• The ability to work alone with minimal
supervision
Additional qualities
These may include:
• A flair for sales
• A sense of initiative
• A sociable personality
• A well-groomed appearance
• Assertiveness
• Charisma
• Confidence
• Diligence
• Efficiency
• Enthusiasm
• Flexibility
• Patience
• Trustworthiness
Related career opportunities
• Contact Centre Salesperson
• Customer Service Representative
• Door-to-Door Sales Representative
• Merchandiser
• Sales Assistant
• Sales Executive
• Sales Supervisor
• Telemarketer
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