Page 389 - JobsPlus - Occupational Handbook

Cashier and Ticket Clerk
Occupation Code: 5230
Alternative titles: Cashier, Retail Cashier, Ticket Assistant, Cash Assistant, Cashier Clerk, Cash Office Clerk, Ticket Booth Clerk, Box Office Clerk
Job description and duties
Cashiers and Ticket Clerks are required in settings such as retail outlets, supermarkets, department stores, museums, theatres, cinemas and restaurants. A Cashier and Ticket Clerk is typically expected to:
• Operate cash registers or other equipment used for the purchase of goods and services
• Count money in the cash register at the beginning of each shift, ensure amount is correct and that sufficient change is available
• Receive and verify payment by cash, cheque,
credit cards or vouchers
• Issue receipts, refunds, credits or change
due
• Issue tickets (where applicable)
• Process returns and exchanges
• Maintain clean and orderly checkout areas
• Replenish goods on display (where
applicable)
• Assist customers by providing technical
product or service information
• Handle customer complaints directly and
refer them to the Supervisor when required
• Reconcile records of sales or other financial transactions
• Keep up-to-date with special offers and promotions
• Report discrepancies or any other issues to the Supervisor
• Assist with general office work (where applicable)
During less busy periods, Cashiers and Ticket Clerks may be assigned other duties.
Work environment
Cashiers and Ticket Clerks typically work on a full-time basis from Monday to Saturday/ Sunday. Casual and part-time work may also be available. Working during evenings and public holidays may also be required. One may be expected to work longer hours during the festive season and sales periods.
Occupation data
Entry level education / special licences / warrants
Although qualifications are useful, experience and attitude tend to be given considerable weight by employers.
Number of employees (2017)
1,056
Share of foreigners (2017)
13%
Job Outlook (2018 - 2022)
+18%
Median Pay (per annum)
€9,900
Occupational Handbook 2018
389