Page 332 - JobsPlus - Occupational Handbook

Research Interviewer
Occupation Code: 4227
Alternative titles: Survey Interviewer, Phone Interviewer, Public Opinion Interviewer
Job description and duties
Research Interviewers conduct interviews face-to-face, by telephone or online, in order to gain an insight into the interviewees’ attitudes and behaviours towards particular topics, brands, products and/or services. A Research Interviewer is typically expected to:
• Attend meetings with the agency during which information about the project is provided
• Follow the guidelines and procedures provided by the agency throughout the duration of the research project
• Contact interviewees to ask questions from a questionnaire or to set up appointments for interviews
• Approach people in public or private locations in order to carry out interviews in accordance with the project’s requirements
• Brief interviewees about the purpose of the research prior to the start of the interview and respond to any queries they may have
• Follow research ethics and ensure confidentiality when tackling sensitive questions
• Input responses on paper, tablet or computer
• Organise data (where applicable)
• Provide feedback to Project Managers/
Leader about the general response and issues emerging from the interview structure and nature of items
Work environment
Research Interviewers typically work with agencies which offer research services to businesses. The nature of the job requires Interviewers to carry out their duties in different working environments. Some face-to-face interviews may require the Interviewer to work outdoors. Phone interviews necessitate working from a fixed location, such as a call centre, office or even from home.
While some agencies may offer full-time employment, other agencies which conduct one-off projects are more likely to offer part- time or casual employment. Freelance work may also be an option.
Occupation data
Number of employees (2017)
203
Share of foreigners (2017)
5%
Job Outlook (2018 - 2022)
+35%
Median Pay (per annum)
€19,400
Jobsplus
332