Page 279 - JobsPlus - Occupational Handbook

• Higher Diploma in Administration and Management (University of Malta) (MQF Level 5)
For further details on specific entry requirements, it is advisable to consult the respective educational institution’s website.
Qualifications awarded by foreign bodies need to be recognised or pegged with a particular MQF Level by the MQRIC office within NCFHE.
For related training offered by other educational institutions, it is advisable to consult the list of accredited courses on the NCFHE website.
Some employers may request experience in other administrative roles rather than formal qualifications.
On-the-job training is usually offered by the employer.
Knowledge and skills
Office Coordinators are expected to have:
• Knowledge of administrative and clerical procedures and systems
• The ability to use and maintain office equipment
• Supervisory skills
• Analytical skills
• Project management skills
• The ability to resolve conflicts
• Knowledge of health and safety procedures
• Leadership skills
Transferable skills should include:
• Interpersonal skills
• Written and verbal communication skills in
Maltese and/or English
• Numeracy skills
• Customer care skills
• IT skills
• Organisational and planning skills
• Problem solving skills and the ability to take
timely decisions
• Time management skills and the ability to
work under pressure and adhere to
tight deadlines
• The ability to work independently and as part
of a team
Additional qualities
These may include:
• A methodical approach to work • A proactive mindset
• A sense of initiative
• Accuracy
• Assertiveness
• Attention to detail
• Diligence
• Efficiency
• Flexibility
• High motivation levels • Meticulousness
• Patience
• Reliability
• Trustworthiness
Related career opportunities
• Administrative Officer
• Branch Manager
• Operations Manager
• Project Manager
• Supply Chain / Logistics Officer
• Support and Administrative Services Officer
Occupational Handbook 2018
279