Page 65 - JobsPlus - Occupational Handbook

Additional qualities
These may include:
• A high level of ambition and drive
• A proactive attitude
• A results-driven approach
• Accountability
• An entrepreneurial mindset
• Attention to detail
• Commercial awareness
• Creativity • Drive
• Flexibility • Precision
Related career opportunities
• Freight Forwarder
• Purchasing Manager
• Transportation Planner
ICT Services Manager
Occupation Code: 1330
Alternative titles: Technology Services Manager, ICT Development Manager, Chief Information Officer
Job description and duties
Information and Communications Technology Services Managers are responsible for the overall management and coordination of a number of processes relating to an organisation’s computer and telecommunications system. In certain cases, Information and Communications Technology Services Managers may be responsible for a specific section of information and communications technology services, such as security, information systems and
telecommunications. Either way, an Information and Communications Technology Services Manager is typically expected to:
• Understand and assess the organisation’s needs (in terms of technology, support, and security requirements) and suggest innovative solutions that meet such needs
• Recommend and implement information and communications technology policies and strategies in line with the organisation’s needs
• Manage projects by creating schedules, managing budgets and other resources and ensuring deadlines are met
• Monitor and ensure continuous improvement of the computer and telecommunications system
• Ensure all standards and policies related to computer and telecommunications systems are met and adhered to, including those related to security
Occupational Handbook 2018
65