Page 66 - JobsPlus - Occupational Handbook

• Develop and maintain professional relationships with other departments and suppliers
• Liaise with the Enterprise Architect in order to provide technical advice and assistance to users in various departments and departmental system managers
• Manage and assess performance of staff
• Identify staffing requirements and participate in the recruitment and training process of
new employees
• Keep updated with new developments in the
information and communications technology industry, product releases and news
Work environment
Information and Communications Technology Services Managers are employed across a diversity of sectors by any organisation which relies on information and communications technology systems. This role may involve specialising in the information and communications technology needs and demands related to a particular industry, such as healthcare and financial services.
Information and Communications Technology Services Managers typically work in an office environment and may be required to attend meetings outside the office. The role is typically on a full-time basis from Monday to Friday. Working outside normal office hours or working overtime may be required.
Occupation data
Entry level education / special licences / warrants
Attitude and experience are given considerable weight in the information and communications technology sector. Due to this, qualification requirements may vary between employers. Industry certifications are also highly regarded within this sector and on-the-job training is usually offered by the employer.
To work as an Information and Communications Technology Services Manager, a combination of work experience and qualifications is typically required. Training programmes include:
• Bachelor of Science (Honours) in Business and Information Technology (University of Malta) (MQF Level 6)
• Bachelor of Science in Information Technology (Honours) (Computing and Business) (University of Malta) (MQF Level 6)
Additionally, a post-graduate qualification in Information and Communications Technology, Management, Business or related fields may be considered an asset. Training programmes include:
• Master of Science in Information and Communications Technology (Computer Information Systems) (University of Malta) (MQF Level 7)
• Executive Masters in Business Administration (University of Malta) (MQF Level 7)
For further details on specific entry requirements, it is advisable to consult the respective educational institution’s website.
Qualifications awarded by foreign bodies need to be recognised or pegged with a particular MQF Level by the MQRIC office within NCFHE.
Number of employees (2017)
388
Share of foreigners (2017)
45%
Job Outlook (2018 - 2022)
+37%
Median Pay (per annum)
€28,100
Jobsplus
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