Page 386 - JobsPlus - Occupational Handbook

• Advanced Diploma in Business Administration (MCAST) (MQF Level 4)
For further details on specific entry requirements, it is advisable to consult the respective educational institution’s website.
Qualifications awarded by foreign bodies need to be recognised or pegged with a particular MQF Level by the MQRIC office within NCFHE.
For related training offered by other educational institutions, including Jobsplus, it is advisable to consult the list of accredited courses on the NCFHE website.
Salespersons (Car) are required to be in possession of a valid driving licence.
On-the-job training is usually offered by the employer.
Knowledge and skills
Salespersons (Car) are expected to have:
• An understanding of the automotive business
• Knowledge of car models, features and
prices
• Knowledge of competitor car models,
features and prices
• The ability to explain automotive-related
technical information
• The ability to act in line with the vehicle
manufacturers’ brand standards
• Knowledge of local insurance and road
licence procedures
• Awareness of available vehicle-related
schemes
• The ability to reach sales targets (where
applicable)
• Selling skills and techniques, including the
ability to upsell
• The ability to understand customers’ needs
• Negotiation skills
Transferable skills should include:
• Interpersonal skills
• Written and verbal communication skills in
Maltese and English
• Customer care skills
• IT skills
• Numeracy skills
• Organisational and planning skills
• Problem solving and decision making skills • The ability to work independently and as part
of a team
• The ability to work under pressure
Additional qualities
These may include:
• A flair for sales
• A high level of motivation and drive
• A sense of initiative
• A sociable personality
• A well-groomed appearance
• An interest in automobiles
• Assertiveness
• Charisma
• Confidence
• Diligence
• Efficiency
• Enthusiasm
• Flexibility
• Patience
• Trustworthiness
Related career opportunities
• Car Auto-Dealer
• Car Rental Agent
• Commercial Sales Representative
• Sales Manager
Jobsplus
386