Page 384 - JobsPlus - Occupational Handbook

Nonetheless, a qualification at MQF Level 3 may be required. Training programmes include:
• Diploma in Business (MCAST) (MQF Level 3)
For further details on specific entry requirements, it is advisable to consult the respective educational institution’s website.
Qualifications awarded by foreign bodies need to be recognised or pegged with a particular MQF Level by the MQRIC office within NCFHE.
For related training offered by educational institutions, including Jobsplus, it is advisable to consult the list of accredited courses on the NCFHE website.
On-the-job training is usually offered by the employer.
Knowledge and skills
Pharmacy Sales Assistants are expected to have:
• Knowledge of the products they are promoting
• The ability to translate technical jargon into everyday language
• Selling skills and techniques, including the ability to upsell
• The ability to understand customers’ needs
• The ability to engage with the local community
Transferable skills should include:
• Interpersonal skills
• Written and verbal communication skills in
Maltese and English
• IT skills
• Numeracy skills
• Customer care skills
• Organisational and planning skills
• The ability to work in a team
• The ability to work under pressure and in a
hectic environment Jobsplus
Additional qualities
These may include:
• A flair for sales
• A keen interest in beauty, cosmetics and
healthcare
• A meticulous approach
• A sense of initiative
• A sociable personality
• A well-groomed appearance
• Confidence
• Diligence
• Efficiency
• Flexibility
• Integrity
• Patience
• Tact
• Trustworthiness
Related career opportunities
• Customer Care Representative
• Sales Representative
• Shop Supervisor
• Shopkeeper/Retailer
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