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Travel Courier
Occupation Code: 4412
Alternative title: Tour Leader
Job description and duties
Travel Couriers are responsible for leading a group of travellers abroad and for ensuring the tour runs in a smooth manner. A Travel Courier is typically expected to:
• Be available to travellers for the entire duration of the tour
• Confirm bookings and arrangements for accommodation, transport and excursions
• Adhere to the established travel itinerary and
make changes when required
• Provide travellers with a detailed programme
on a daily basis
• Deal with travellers’ queries, concerns and
any issues which may arise
• Organise and accompany travellers during
activities and excursions
• Provide information and advice to
travellers on restaurants, sightseeing and
other matters
• Liaise with Tourist Guides and other locals
(where applicable)
• Keep record of daily expenditure
• Train new Travel Couriers (where applicable)
• Ensure travellers are satisfied with the service provided
• Prepare any required reports upon return
Work environment
Travel Couriers are typically employed by travel agencies and spend most of their time travelling to different destinations. The role involves some office-based work during the preparation of the tour and also subsequent to each trip. Travel Couriers work either on a full- time or part-time basis. Part-time opportunities are especially available during peak seasons.
Occupation data
Entry level education / special licences / warrants
Although in the travel sector employers tend to give more weight to skills and experience, qualifications in Travel and Tourism, Languages or other relevant subjects may be useful to work as a Travel Courier. Training programmes include:
• Certificate in Travel and Tourism (ITS) (MQF Level 3)
• Diploma in Travel and Tourism Operations (ITS) (MQF Level 4)
Number of employees (2017)
141
Share of foreigners (2017)
16%
Job Outlook (2018 - 2022)
+32%
Median Pay (per annum)
€12,800
Jobsplus
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