Page 318 - JobsPlus - Occupational Handbook

Bank Teller and Related Clerk
Occupation Code: 4211
Alternative titles: Branch Teller, Bank Teller Cashier, Money Changer
this role involves interacting with clients as well
Number of employees (2017)
1,204
Share of foreigners (2017)
11%
Job Outlook (2018 - 2022)
+27%
Median Pay (per annum)
€16,500
Job description and duties
Bank Tellers and Related Clerks deal directly with bank clients and offer a wide range of services. A Bank Teller and Related Clerk is typically expected to:
• Process deposits and withdrawals of cash, cheques, money orders and other related banking transactions
• Process electronic transfers between a client’s accounts
• Process electronic payments on behalf of a client
• Provide currency exchange services
• Build a relationship with the bank’s clients
• Provide clients with information on products
and services offered by the bank
• Identify selling opportunities in line with client
needs
• Carry out general administration tasks
Work environment
Bank Tellers and Related Clerks work in branch offices. The work is typically office-based and
as back office work.
Bank Tellers and Related Clerks typically work full-time in line with bank/branch opening hours, which usually includes working on Saturday mornings.
Occupation data
Entry level education / special licences / warrants
To work as a Bank Teller and Related Clerk, a qualification at MQF Level 4 is typically required. Training programmes include:
• Advanced Diploma in Financial Services (MCAST) (MQF Level 4)
• Higher Diploma in Financial Services (MCAST) (MQF Level 5)
• Certificate in Banking and Finance (University of Malta) (MQF Level 5)
• Higher Diploma in Banking and Finance (University of Malta) (MQF Level 5)
For further details on specific entry requirements, it is advisable to consult the respective educational institution’s website.
Qualifications awarded by foreign bodies need to be recognised or pegged with a particular MQF Level by the MQRIC office within NCFHE.
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