Page 316 - JobsPlus - Occupational Handbook

General Office Clerk
Occupation Code: 4110
Alternative titles: Clerk Data Entry, Typist and Word Processing Operator, Clerk Human Resources, Secretary (General)
Job description and duties
General Office Clerks provide administrative support to professionals and coordinate various tasks and procedures across the office. A General Office Clerk is typically expected to:
• Communicate with clients over the phone, through email or via social media
• Liaise with staff and clients
• Schedule and manage appointments
• Type letters, memos and reports
• Update database entries and other computer
records
• Request, receive and process data from
sources such as invoices, forms and other
documentation
• Ensure accuracy of data and report
discrepancies accordingly
• Print, photocopy and bind documents
• Manage office supply inventories
• Organise meetings and keep minutes
• Organise filing systems and maintain up-to-
date records on clients and staff
Work environment
General Office Clerks may work within organisations in the private and public sectors. The work is typically office-based.
General Office Clerks typically work full-time. Part-time work may also be available. Overtime may be required in order to meet tight deadlines or during periods of exceptional activity.
Occupation data
Entry level education / special licences / warrants
To work as a General Office Clerk, a qualification at MQF Level 3 or higher is typically required. Training programmes may include:
• Diploma in Business (MCAST) (MQF Level 3) •Advanced Diploma in Business
Administration (MCAST) (MQF Level 4)
• Advanced Diploma in Administrative and Secretarial Studies (MCAST) (MQF Level 4)
For further details on specific entry requirements, it is advisable to consult the respective educational institution’s website.
Qualifications awarded by foreign bodies need to be recognised or pegged with a particular
Number of employees (2017)
11,196
Share of foreigners (2017)
5%
Job Outlook (2018 - 2022)
+22%
Median Pay (per annum)
€16,200
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