Page 52 - JobsPlus - Occupational Handbook

will vary according to the industry one is operating in, qualifications in Management, Business and Commerce may provide entry to this occupation. Training programmes include:
• Bachelor of Commerce (Honours) in Management (University of Malta) (MQF Level 6)
• Bachelor of Arts (Honours) in Business Enterprise (MCAST) (MQF Level 6)
• Executive Master of Business Administration (University of Malta) (MQF Level 7)
For further details on specific entry requirements, it is advisable to consult the respective educational institution’s website.
Qualifications awarded by foreign bodies need to be recognised or pegged with a particular MQF Level by the MQRIC office within NCFHE.
For related training offered by other educational institutions, it is advisable to consult the list of accredited courses on the NCFHE website.
Knowledge and skills
Business Services and Administration Managers are expected to have:
• An understanding of the industry the organisation is operating in
• Knowledge of internal processes and procedures
• Knowledge of the products and/or services being promoted
• An understanding of business accounting and finance
• The ability to behave in line with the organisation’s brand standards
• Personnel management skills
• Leadership skills
• Presentation skills
• The ability to deal with conflict
• Knowledge of health and safety procedures
Transferable skills should include:
• Strong communication skills in English
• Numeracy skills
• Customer care skills
• IT skills
• Organisational and planning skills
• Problem solving and decision making skills
• Time management and multitasking skills
• The ability to work under pressure and
adhere to tight deadlines
• The ability to work independently and as part
of a team
Additional qualities
These may include:
• A high level of ambition and drive
• A proactive attitude
• Accountability
• Accuracy
• An entrepreneurial mindset
• Attention to detail
• Business acumen
• Confidence
• Creativity
• Critical thinking skills
• Flexibility
• Innovation
• Persistence
Related career opportunities
• Administrative Officer
• Office Coordinator
• Professional Services Manager
Jobsplus
52