Page 399 - JobsPlus - Occupational Handbook

Rental Sales Worker
Occupation Code: 5249
Alternative titles: Rental Salesperson, Rental Sales Agent, Letting Consultants
Job description and duties
Rental Sales Workers assist customers in rental outlets or branches. Rentals may include property, vehicles, equipment, attire and more. Although duties will vary according to type of product, a Rental Sales Worker is typically expected to:
• Maintain and develop relationships with existing, potential and new customers
• Respond to enquiries and provide advice to customers
• Provide customers with quotations
• Negotiate terms and conditions of
agreements and contracts
• Enter all bookings in an accounting system
• Ensure that products are in good condition
prior to renting them out
• Educate customers on how to use and care
for rental products
• Coordinate delivery and pick-up of rental
products (if applicable)
• Keep records of rentals
• Process payments including cash, card and
cheque payments
• Deal with return of rental products and check
• Receive and handle customer complaints
• Assist in promotional activities
• Provide continuous support to regular
customers
Work environment
Rental Sales Workers typically work on a full- time or part-time basis spread over the rental outlet’s opening hours. Working during evenings and on Sundays may be required. In the case of property rental, Rental Sales Workers may also be self-employed and work flexible hours.
Depending on type of rental, the demands of this role may also require Rental Sales Workers to move from one location to another, for instance when meeting clients on-site for rental property viewing.
Occupation data
Entry level education / special licences / warrants
Although qualifications are useful, experience and attitude tend to be given considerable weight by employers.
Nonetheless, a qualification at MQF Level 3 in Business or related subjects may be required
Number of employees (2017)
419
Share of foreigners (2017)
24%
Job Outlook (2018 - 2022)
+21%
Median Pay (per annum)
€11,300
condition upon return
Occupational Handbook 2018
399