Page 383 - JobsPlus - Occupational Handbook

Sales Assistant (Pharmacy)
Occupation Code: 5223
Alternative titles: Retail Assistant, Shop Assistant, Salesperson, Pharmacy Assistant
• Clean shelving before opening and after
Job description and duties
Pharmacy Sales Assistants work in community pharmacies selling a range of products. A Pharmacy Sales Assistant is typically expected to:
• Maintain and develop relationships with repeat customers
• Serve and advise customers on different products including cosmetics, toiletries and baby products
• Educate customers on how to use products
• Operate a cash register and handle cash
and card payments
• Carry out administrative duties such
as inputting and filing of invoices, filing
of prescriptions and answering phone calls
• Carry out stocktaking duties and place
orders for new stock
• Check orders upon delivery and attach price
labels to new stock
• Manage product displays and replenish
stock on shelves
• Maintain a high level of tidiness and hygiene
• Handle customer complaints or refer
complaints to the managing Pharmacist or Pharmacy Manager
closing time
In certain cases, Pharmacy Sales Assistants may also be in charge of opening and/or closing the outlet.
Work environment
Pharmacy Sales Assistants work from Monday to Saturday. Working on Sundays and on public holidays may also be required. While such positions are typically on a full-time basis, part-time work may be available. One may be expected to work longer hours during the festive season.
Working as a Pharmacy Sales Assistant requires standing up for extended periods. The lifting and moving of heavy boxes may also be required from time to time.
Occupation data
Entry level education / special licences / warrants
Although qualifications are useful, experience and attitude tend to be given considerable weight by employers.
Number of employees (2017)
501
Share of foreigners (2017)
3%
Job Outlook (2018 - 2022)
+15%
Median Pay (per annum)
€10,900
Occupational Handbook 2018
383