Page 272 - JobsPlus - Occupational Handbook

Training programmes include:
• Diploma in Events and Leisure Operations (ITS) (MQF Level 4)
• Higher National Diploma in Events and Leisure Operations (ITS) (MQF Level 5)
• Bachelor in International Hospitality Management (Honours) (ITS) (MQF Level 6)
• Bachelor of Arts (Honours) in Tourism Studies (University of Malta) (MQF Level 6)
For further details on specific entry requirements, it is advisable to consult the respective educational institution’s website.
Qualifications awarded by foreign bodies need to be recognised or pegged with a particular MQF Level by the MQRIC office within NCFHE.
For related training offered by other educational institutions, it is advisable to consult the list of accredited courses on the NCFHE website.
On-the-job training is usually offered by the employer
Knowledge and skills
Conference and Event Planners are expected to have:
• Knowledge of F&B packages, room rates, promotions and other general product
• Knowledge of venue facilities in Malta
• Knowledge of local culture and history, which may be useful when dealing with foreign clients
• Knowledge of audio-visual services and lighting (where applicable)
• Project management and supervisory skills
• Corporate sales skills
• Negotiation skills
• The ability to deal with difficult client related
situations in a calm manner
• Knowledge of health and safety procedures
Transferable skills should include:
• Interpersonal skills
• Written communication skills in English and
preferably in other foreign languages
• Customer care skills
• Numeracy skills
• IT Skills
• Planning and organisational skills
• Problem solving and decision making skills • Time management skills and the ability
to work under pressure and adhere to
tight deadlines
• The ability to work independently and as part
of a team
Additional qualities
These may include:
• A can-do attitude
• A result-oriented approach
• A smart appearance
• Attention to detail
• Business acumen
• Creativity
• Efficiency
• Energetic and ability to multitask
• Flexibility
• Helpful
• Patience
• Persuasive
• Self-motivation
Related career opportunities
• Conference and Banqueting Manager
• Customer Relations Manager
• Hospitality and Entertainment Manager
• Hospitality Operations Manager
• Sales and Marketing Manager
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