Page 274 - JobsPlus - Occupational Handbook

Employment Agents typically work from Monday to Friday during office hours. Working hours are usually up to 40 hours a week.
Occupation data
Entry level education / special licences / warrants
To work as an Employment Agent, a qualification at MQF Level 6 or higher in Psychology, Human Resources, Management or other Social Sciences is typically required. Training programmes include:
• Bachelor in Work and Human Resources (Honours) (University of Malta) (MQF Level 6)
• Bachelor of Psychology (Honours) (University of Malta) (MQF Level 6)
• Bachelor of Arts (Honours) in Business Enterprise (MCAST) (MQF Level 6)
• Bachelor of Commerce (Honours) in Management (University of Malta) (MQF Level 6)
For further details on specific entry requirements, it is advisable to consult the respective educational institution’s website.
Qualifications awarded by foreign bodies need to be recognised or pegged with a particular MQF Level by the MQRIC office within NCFHE.
For related training offered by other educational institutions, it is advisable to consult the list of accredited courses on the NCFHE website.
On-the-job training is usually offered by the employer.
In order for an Employment Agency or an individual to provide an employment service, a licence issued by the Director of Industrial and Employment Relations is required. This licence needs to be renewed on a yearly basis.
Knowledge and skills
Employment Agents are expected to have:
• An understanding of different industries and requirements
• The ability to understand the needs of clients (company and jobseeker)
• Knowledge of employment legislation and regulations
• Knowledge of the procedures involved in employing non-EU nationals
• Knowledge of different recruitment techniques
• The ability to use social media for recruitment purposes
• An understanding of psychometrics assessment and the ability to administer psychometric tests
• Networking skills and the ability to foster effective working relationships with people at all levels
• Leadership skills and the ability to lead a diverse team
• Research skills
• Interviewing skills
• Influencing and negotiation skills
• The ability to keep up-to-date with current
occupational and labour market trends
• The ability to maintain confidentiality
• Knowledge of health and safety procedures
Transferable skills should include:
• Interpersonal skills
• Written communication skills in Maltese and
English
• IT skills
Number of employees (2017)
82
Share of foreigners (2017)
50%
Job Outlook (2018 - 2022)
+42%
Median Pay (per annum)
€16,000
Jobsplus
274