Page 265 - JobsPlus - Occupational Handbook

Nonetheless, educational requirements tend to vary according to the product or service being sold. If one is selling a non-technical product, then there are no specific educational requirements to work as a Commercial Sales Representative, although a qualification at MQF Level 3 or higher in Business or related subjects may be useful to gain the required skills. Training programmes include:
• Diploma in Business (MCAST) (MQF Level 3) • Advanced Diploma in Marketing (MCAST)
(MQF Level 4)
•Advanced Diploma in Business
Administration (MCAST) (MQF Level 4)
If the product or service being sold is technical, then employers may request a qualification at MQF Level 4 or higher in that area of specialisation.
For further details on specific entry requirements, it is advisable to consult the respective educational institution’s website.
Qualifications awarded by foreign bodies need to be recognised or pegged with a particular MQF Level by the MQRIC office within NCFHE.
For related training offered by educational institutions, including Jobsplus, it is advisable to consult the list of accredited courses on the NCFHE website.
A valid driving licence is required for this role and a company car may be provided by the employer. Otherwise, own transport would be required.
On-the-job training is usually offered by the employer.
Knowledge and skills
Commercial Sales Representatives are expected to have:
• Commercial awareness and business skills
• Technical knowledge of the product and/or
service being sold
• The ability to explain technical information in
everyday language
• Awareness of competitors’ products/services
• The ability to behave in line with the
organisation’s brand standards
• The ability to reach sales targets
• Public speaking skills and the ability to
deliver presentations
• Selling skills and techniques, including the
ability to upsell
• Marketing skills and the ability to attract new
customers
• The ability to persuade, influence, negotiate
and network successfully
• The ability to build long-lasting business
relationships
• The ability to understand the business needs
of different retailers
Transferable skills should include:
• Interpersonal skills
• Written and verbal communication skills in
Maltese and/or English
• IT skills
• Numeracy skills
• Customer care skills
• Organisational and planning skills
• Problem solving and decision making skills
• Time management and multitasking skills
• The ability to work under pressure
• The ability to work independently and as part
of a team
Occupational Handbook 2018
265