Page 258 - JobsPlus - Occupational Handbook

Credit and Loans Officer
Occupation Code: 3312
Alternative titles: Loan Agent, Credit Officer, Relationship Officer Work environment
Job description and duties
Credit and Loans Officers are responsible for evaluating clients’ applications for credit or a loan. A Credit and Loan Officer is typically expected to:
• Interview applicants for mortgages, personal/ student/business loans
• Explain different loan options and offers to the client
• Research and evaluate an applicant’s financial situation, credit history and ability to repay the loan
• Approve or reject loans within certain authorised limits
• Submit application documents, together with recommendations for approval or rejection to management
• Keep records of payments and chase clients for late payments or overdue accounts
• Complete accompanying documentation and related administrative tasks
Credit and Loans Officers typically work in banks and other financial institutions. The work is office-based and this role involves interacting with clients as well as back office work. This role may also require working in a call centre.
Credit and Loans Officers typically work full-time in line with bank opening hours, which usually includes working on Saturday mornings. Credit and Loans Officers may also work on shift basis.
Occupation data
Entry level education / special licences / warrants
To work as a Credit and Loans Officer, a qualification at MQF Level 4 or higher is required. Training programmes include:
• Advanced Diploma in Financial Services (MCAST) (MQF Level 4)
• Certificate in Banking and Finance (University of Malta) (MQF Level 5)
• Higher Diploma in Banking and Finance (University of Malta) (MQF Level 5)
Additionally, a qualification such as the Award in Maltese Home Loan Finance (AMHLF) may be an asset.
Number of employees (2017)
346
Share of foreigners (2017)
16%
Job Outlook (2018 - 2022)
+26%
Median Pay (per annum)
€19,400
Jobsplus
258