Page 259 - JobsPlus - Occupational Handbook

For further details on specific entry requirements, it is advisable to consult the respective educational institution’s website.
Qualifications awarded by foreign bodies need to be recognised or pegged with a particular MQF Level by the MQRIC office within NCFHE.
For related training offered by other educational institutions, it is advisable to consult the list of accredited courses on the NCFHE website.
On-the-job training is usually offered by the employer.
Knowledge and skills
Credit and Loans Officers are expected to have:
• Knowledge of the banking industry
• Knowledge of financial products and services
• Knowledge of Mathematics
• Interviewing skills
• Research skills
• The ability to clearly and coherently
explain financial information to clients or
management
• The ability to keep client confidentiality
Transferable skills should include:
• Interpersonal skills
• Written communication skills in Maltese and
English
• Customer care skills
• IT skills
• Organisational and planning skills
• Problem solving and decision making skills
• Time management skills
• The ability to work under pressure and
adhere to tight deadlines
• The ability to work independently and as part
of a team
Additional qualities
These may include:
• A meticulous and methodical approach
• Accuracy
• Assertiveness
• Attention to detail
• Confidence
• Critical thinking skills
• Diligence
• Honesty
• Tact
• Trustworthiness
Related career opportunities
• Accounting Associate Professional
• Bank Teller and Related Clerk
• Branch Manager
• Commercial Sales Representative
• Debt Collector and Related Worker
• Statistical, Finance and Insurance Clerk
Occupational Handbook 2018
259