Page 553 - JobsPlus - Occupational Handbook

For further details on specific entry requirements, it is advisable to consult the respective educational institution’s website.
Qualifications awarded by foreign bodies need to be recognised or pegged with a particular MQF Level by the MQRIC office within NCFHE.
Knowledge and skills
Fast Food Crew Members are expected to have:
• Knowledge of Point of Sale (POS) software
• Knowledge of food production processes
• Knowledge of the menu
• Knowledge of different dietary requirements
and food allergies
• The ability to use the required equipment
and tools
• Selling skills
• Cash handling skills
• Knowledge of health and safety procedures
Transferable skills should include:
• Interpersonal skills
• Verbal and written communication skills in
English and preferably in Maltese
• The ability to follow instructions
• Customer care skills
• Numeracy skills
• Planning and organisational skills
• Time management skills and the ability to
work under pressure
• The ability to work independently and as part
of a team
• The ability to work with people from different
cultures
Additional qualities
These may include:
• A calm approach
• A friendly disposition
• A positive and enthusiastic attitude • A well-groomed appearance
• Diligence
• Efficiency
• Flexibility
• Fluency in other foreign languages • Patience
• Physical stamina
Related career opportunities
• Bar Attendant
• Cashier
• Cheese Counter Assistant
• Fast Food Team Leader/Supervisor
• Food and Beverage Server
• Host/Hostess
• Restaurant and Catering Supervisor
Occupational Handbook 2018
553