Page 352 - JobsPlus - Occupational Handbook

Food and Beverage Server
Occupation Code: 5131
Alternative titles: Waiter/Waitress, Food and Beverage Attendant Work environment
Job description and duties
Food and Beverage Servers are required to ensure that all guests are served to the highest standards of hospitality. A Food and Beverage Server is typically expected to:
• Take telephone reservations
• Prepare for food service, such as setting up
cutlery and glasses on tables
• Welcome and seat guests
• Hand out menus, assist guests with their
queries and take orders
• Serve food and drinks
• Respond to customers’ needs throughout
the meal
• Clear, clean and set tables throughout the
duration of service
• Serve food to guests in their rooms in a hotel
environment
• Liaise with other members of the team as
required
• Accept payment
If a Food and Beverage Server is assisting during a buffet service, duties will typically vary and involve less contact with the customer.
Food and Beverage Servers work in a variety of settings including restaurants, cafeterias, hotels and other catering establishments. Those working in hotels may work in different areas including restaurants, bars, banqueting and in lounges.
Food and Beverage Servers may work on a full- time or part-time basis including weekends and public holidays. Food and Beverage Servers work different hours each week, depending on the number of customers and the nature of the business.
Occupation data
Entry level education / special licences / warrants
To work as a Food and Beverage Server, one would require a Food Handling Licence, a Food Hygiene Certificate and a Hazard Analysis and Critical Control Point (HACCP) certificate.
One typically enters this occupation either by learning on-the-job or else by following a formal training course in Food and Beverage or related area. Training programmes include:
Number of employees (2017)
4,507
Share of foreigners (2017)
47%
Job Outlook (2018 - 2022)
+15%
Median Pay (per annum)
€10,800
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