Page 347 - JobsPlus - Occupational Handbook

Entry level education / special licences / warrants
To work as a Tourist Guide, a qualification at MQF Level 5 in Tour Guiding is required. Training programmes include:
• Higher National Diploma in Tour Guiding (ITS) (MQF Level 5)
Upon completion, one would need to apply for a licence with the Malta Tourism Authority (MTA). The licence needs to be renewed annually subject to continued compliance and participation in a continuous development course every two years.
For further details on specific entry requirements, it is advisable to consult the respective educational institution’s website.
Qualifications awarded by foreign bodies need to be recognised or pegged with a particular MQF Level by the MQRIC office within NCFHE.
Knowledge and skills
Tourist Guides are expected to have:
• Knowledge of cultural sites, including general Maltese history
• Knowledge of current affairs
• The ability to remember up-to-date facts,
figures and events
• The ability to speak clearly, with a projected
voice and communicate ideas well to a group
of people
• Research skills
• The ability to manage own finances
• A strong sense of cultural awareness
and knowledge
• The ability to network and promote oneself
with the necessary stakeholders
• Knowledge of health and safety procedures
Transferable skills should include:
• Interpersonal skills
• Written communication skills in English and
other foreign languages
• Customer care skills
• Planning and organisational skills
• Problem solving and decision making skills
• Time management skills and the ability to
adhere to tight deadlines
• The ability to work independently and as part
of a team
Additional qualities
These may include:
• A passion for history, art and culture of Malta and other countries
• A smart appearance
• Attention to detail
• Efficiency
• Entrepreneurial mindset • Flexibility
• Patience
• Physical stamina
• Politeness
• Willingness to help
Related career opportunities
• Conference and Event Planner
• Destination Management Company
Travel Consultant
• Gallery Site Officer
• Hotel Concierge
• Tourist Information Centre Assistant
• Travel Agency Manager
• Travel Courier
Occupational Handbook 2018
347