Page 285 - JobsPlus - Occupational Handbook

Entry level education / special licences / warrants
To work as a Customs and Border Inspector, individuals require:
• A qualification at MQF Level 5
• 5 years experience within a Scale 10 job as
a Public Officer
For further details on specific entry requirements, it is advisable to consult the respective educational institution’s website.
Qualifications awarded by foreign bodies need to be recognised or pegged with a particular MQF Level by the MQRIC office within NCFHE.
On-the-job training is usually offered by the employer.
Knowledge and skills
Customs and Border Inspectors are expected to have:
• Knowledge of relevant government rules and regulations
• Understanding of transport documentation needed at customs and border control
• Knowledge of how to perform inquiries with foreign authorities
• Knowledge of when to investigate cases and activities
• Understanding of all the necessary paperwork that needs to be kept on cargo storage and customs declarations
Transferable skills should include:
• Interpersonal Skills
• Written communication skills in Maltese
and English
• The ability to follow instructions
• Numeracy skills
• Customer service skills
• Organisational and planning skills
• Time management skills and the ability to
work under pressure
• Problem solving and decision making skills • The ability to work independently and as part
of a team
Additional qualities
These may include:
• A sense of discipline
• Alertness
• Assertiveness
• Attention to detail
• Diligence
• Patience
• The ability to keep calm in challenging
situations
Related career opportunities
• Community Officer
• Police Force Constable
• Police Officer
• Prison Guard
• Security Guard
Occupational Handbook 2018
285